Work From Home Senior People Partner, Lead People Partner, Software Engineering Team Lead, and Senior CRM Manager Vacancies at M-KOPA Nigeria for Graduates

Work From Home Senior People Partner, Lead People Partner, Software Engineering Team Lead, and Senior CRM Manager Vacancies at M-KOPA Nigeria for Graduates

M-KOPA is recruiting qualified candidates for four remote positions across People, Technology, Engineering, and Customer Lifecycle Management.

M-KOPA is a fast-growing FinTech company providing millions of underbanked customers across Africa with access to life-enhancing products and services. The company has grown from its roots in pay-as-you-go solar energy into a connected asset financing platform serving customers across multiple African markets.

Opportunity Snapshot

• Company: M-KOPA
• Number of Positions: 4
• Work Arrangement: Fully Remote, with some roles offering remote/hybrid arrangements
• Employment Type: Full-Time
• Locations: Nigeria, UK, and selected European locations, depending on the role
• Qualification: BA/BSc/HND
• Deadline: Not Specified

Senior People Partner – Product & Functions

• Location: Nigeria or UK
• Work Arrangement: Fully Remote

What the Senior People Partner Role Is About

The Senior People Partner will partner with product, design, and digital lending leaders while supporting people strategy across fraud, workplaces, impact, corporate communications, and marketing teams.

Key Responsibilities of the Senior People Partner

• Support organisational design, workforce planning, and structural changes.
• Build management capability across performance, hiring, and staff development.
• Develop strategies to attract, develop, and retain talent.
• Use people analytics to support business decisions.
• Manage employee relations matters.
• Strengthen M-KOPA’s culture and people practices.

Eligibility/Who Can Apply for the Senior People Partner Role

Candidates should have:

• HR business partnering experience in a scaling technology, FinTech, or high-growth business.
• Exposure to product, design, marketing, or analytics teams.
• Experience supporting cross-cultural teams.
• Strong analytical and advisory skills.

Salary & Benefits of the Senior People Partner Position

Benefits include:

• Professional development.
• Coaching partnerships.
• Family-friendly policies.
• Flexible working.
• Wellbeing support.
• Career growth opportunities.

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Lead People Partner – Technology

• Location: Nigeria, UK, or specific locations across Europe
• Work Arrangement: Fully Remote/Hybrid

What the Lead People Partner Role Is About

The Lead People Partner will partner directly with the CTO and leadership teams across Engineering, Data, Analytics, IT, and Security.

Key Responsibilities of the Lead People Partner

• Lead organisational design, workforce planning, and team transformation.
• Own people partnering across Engineering and Product.
• Coach and develop People Partners.
• Use people analytics to improve capability, retention, and cost decisions.
• Support distributed teams across multiple countries.
• Handle complex employee relations matters.

Eligibility/Who Can Apply for the Lead People Partner Position

Candidates should have:

• Senior HR experience supporting engineering organisations in technology or FinTech.
• Experience coaching HR business partners.
• Strong organisational design experience.
• Business acumen.
• Experience working across multiple regions.

Salary & Benefits of the Lead People Partner Role

Benefits include:

• Professional development.
• Flexible working.
• Wellbeing support.
• Career growth.
• Direct exposure to senior technology and product leadership.

Software Engineering Team Lead

• Location: Nigeria
• Work Arrangement: Fully Remote

What the Software Engineering Team Lead Role Is About

The Software Engineering Team Lead will lead backend engineers across greenfield and legacy projects while overseeing the full software development lifecycle.

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Technical Environment for the Software Engineering Team Lead

The role involves working with technologies and practices including:

• C#/.NET
• Azure
• Event-driven architecture
• Microservices
• Azure Service Bus
• Kubernetes
• Docker
• Prometheus
• Grafana
• Infrastructure as code
• Automated testing
• Continuous delivery

Eligibility/Who Can Apply for the Software Engineering Team Lead Position

Candidates should have:

• Strong hands-on C#/.NET backend development experience.
• Cloud experience with Azure, AWS, or GCP.
• Knowledge of event-driven architecture and microservices.
• Experience leading or mentoring engineers.

Candidates should also be able to provide technical direction, offer architectural guidance, and work closely with Product teams on roadmaps and delivery.

Salary & Benefits of the Software Engineering Team Lead Role

Benefits include:

• Fully remote work within UTC -1 to UTC +3 time zones.
• International collaboration.
• Professional development.
• Flexible working.
• Wellbeing support.
• Career growth.

Senior CRM Manager – Lifecycle & Retention

• Location: Nigeria
• Work Arrangement: Fully Remote

What the Senior CRM Manager Role Is About

The Senior CRM Manager will own M-KOPA’s lifecycle CRM strategy and execution, including automated customer journeys, experimentation, retention, and customer growth.

Key Responsibilities of the Senior CRM Manager Position

• Build onboarding, retention, churn prevention, and upsell journeys.
• Manage customer communication through SMS, WhatsApp, push, and in-app messaging.
• Develop behavioural trigger-based upsell systems.
• Run A/B tests and analyse customer behaviour.
• Track LTV, cohort retention, renewal rates, and upsell performance.
• Scale successful CRM programmes across African markets.

Eligibility/Who Can Apply for the Senior CRM Manager Role

Candidates should have:

• At least 6 years of CRM or lifecycle marketing experience.
• Hands-on experience with platforms such as Braze, CleverTap, MoEngage, Customer.io, or Iterable.
• Experience building CRM systems.
• Experience running rigorous experiments.
• Experience connecting CRM strategies to business outcomes such as retention, revenue, LTV, and upselling.

Experience in MVNOs, super-apps, mobile gaming, prepaid subscriptions, or B2C FinTech/subscription businesses is particularly relevant.

Salary & Benefits of the Senior CRM Manager Role

Benefits include:

• Fully remote work within UTC -1 to UTC +3 time zones.
• Professional development.
• Coaching partnerships.
• Flexible working.
• Family-friendly policies.
• Wellbeing support.
• Career growth.

Application Requirements for the M-KOPA Nigeria Vacancies

Applicants should review the specific requirements for their preferred position and ensure they meet the stated qualifications and experience requirements before applying.

How to Apply for the M-KOPA Nigeria Roles

Interested and qualified candidates should apply for their preferred position through the relevant application link below:

Senior People Partner – Product & Functions

Apply here

Software Engineering Team Lead

Apply here

Lead People Partner – Technology

Apply here

Senior People Partner – Product & Functions

Apply here

Application Deadline

Deadline: Not Specified

Applicants are advised to review the specific requirements for each position and submit their applications through the appropriate recruitment channel.

Application Tips

• Review the requirements for your preferred position before applying.
• Ensure your qualifications and relevant experience match the position.
• Apply through the appropriate application link for the role you are interested in.
• Highlight relevant technical, HR, CRM, leadership, or industry experience as applicable to the position.

Important Considerations

• The four positions have different responsibilities and eligibility requirements.
• Location and work arrangement vary by position.
• The Senior People Partner – Product & Functions role is listed as fully remote in Nigeria or the UK.
• The Lead People Partner – Technology role is listed as fully remote/hybrid in Nigeria, the UK, or specific European locations.
• The Software Engineering Team Lead and Senior CRM Manager roles are listed as fully remote in Nigeria.
• The stated application deadline is Not Specified.

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Frequently Asked Questions

How many positions is M-KOPA recruiting for?

M-KOPA is recruiting for four positions across People, Technology, Engineering, and Customer Lifecycle Management.

Are these M-KOPA jobs remote?

Yes. The listed positions are remote, although the Lead People Partner – Technology role is described as fully remote/hybrid.

What are the available positions?

The available positions are Senior People Partner – Product & Functions, Lead People Partner – Technology, Software Engineering Team Lead, and Senior CRM Manager – Lifecycle & Retention.

Where are the jobs located?

The locations vary by position. Some roles are open in Nigeria, while others also include the UK or specific European locations.

What is the employment type?

All four positions are listed as full-time roles.

What qualifications are required?

The provided information lists BA/BSc/HND for all four positions. Candidates must also meet the specific experience and skill requirements stated for their preferred role.

Is the application deadline specified?

No. The deadline is listed as Not Specified.

How can I apply for the M-KOPA jobs?

Interested candidates should select their preferred position and apply through the relevant application link provided above.

Who Should Apply?

These opportunities may be suitable for qualified professionals with relevant experience in:

• Human Resources and People Partnering
• Technology and Engineering
• Software Engineering
• CRM and Lifecycle Marketing

Applicants should review the specific requirements for each position before submitting an application.

Conclusion

M-KOPA is offering four full-time opportunities across People, Technology, Engineering, and Customer Lifecycle Management, with remote work arrangements for the listed positions. Interested and qualified candidates should review the requirements for their preferred role and apply through the appropriate application channel.