Remote Customer Relationship Manager Intern opportunity at Mercatura Online Technology for Fresh Graduates with No Experience
Mercatura Online Technology is an ICT company focused on using technology to address societal needs through digital skills training, ICT solutions, and e-commerce. The company is seeking a motivated, diligent, and customer-focused fresh graduate for its Customer Relationship Manager Intern position.
This is a fully remote internship that provides hands-on experience and mentorship in customer support, CRM database management, sales follow-ups, customer retention, and business operations.
Job Opportunity Snapshot
- Job Title: Customer Relationship Manager Intern
- Company: Mercatura Online Technology
- Location: Remote, Nigeria
- Employment Type: Internship
- Salary: ₦100,000 – ₦150,000 Monthly
- Eligibility: Fresh graduates
- Application Deadline: 30th September 2026
What the Customer Relationship Manager Intern Job at Mercatura Online Technology Is About
The Customer Relationship Manager Intern will support customer-related activities, including responding to customer inquiries, maintaining CRM records, assisting with customer onboarding, following up with prospective leads, and supporting customer retention initiatives.
The role also involves collaborating with sales and marketing teams, sending customer reminders, and preparing simple reports on customer interactions and performance.
Who Can Apply for the Customer Relationship Manager Intern opportunity at Mercatura Online Technology
This internship is open only to fresh graduates who meet the stated educational and skill requirements.
Qualifications and Requirements for the Customer Relationship Manager Intern Role at Mercatura Online Technology
Applicants should have:
- OND, NCE, HND, or B.Sc. in Business Administration, Marketing, Communications, Management, or a related field.
- Basic computer literacy and the ability to work effectively in a remote environment.
- Willingness to learn and use CRM tools.
- Excellent written and verbal communication skills.
- Strong active listening and problem-solving abilities.
- A friendly, patient, and professional attitude.
- Good organisational and time-management skills.
- Previous experience in customer service, sales, or administration is an advantage but is not required.
Key Responsibilities of the Customer Relationship Manager Intern at Mercatura Online Technology
As a Customer Relationship Manager Intern, you will:
- Respond promptly and professionally to customer inquiries via phone, email, and social media.
- Maintain accurate customer records and update CRM databases.
- Document customer feedback and complaints.
- Assist with onboarding new customers.
- Follow up with prospective leads.
- Support customer retention activities and initiatives.
- Send reminders regarding appointments, orders, services, and payments.
- Collaborate with the sales and marketing teams on customer-related activities.
- Prepare simple reports on customer interactions and performance.
Salary and Benefits of the Remote Customer Relationship Manager Intern at Mercatura Online Technology
The Customer Relationship Manager Intern position offers a salary of ₦100,000 – ₦150,000 monthly.
Successful interns will also receive:
- Fully remote work flexibility.
- Certificate of internship completion.
- Letter of recommendation based on performance.
- Opportunity for future full-time employment or contract engagement for outstanding interns.
- Mentorship and hands-on training.
- Development of CRM and sales operations skills.
Application Requirements for the Remote Customer Relationship Manager Intern Role at Mercatura Online Technology
Interested applicants should prepare:
- A CV.
- A brief application letter.
How to Apply for the Remote Customer Relationship Manager Intern Vacancy at Mercatura Online Technology
Interested and qualified candidates should send their CV and a brief application letter to:
Use “Customer Relationship Manager Intern” as the email subject.
Application Deadline
The application deadline is 30th September 2026.
Application Tips
- Ensure your CV clearly shows your educational qualification.
- Highlight relevant skills in customer service, communication, sales, administration, computer literacy, and organisation.
- Use “Customer Relationship Manager Intern” as the email subject.
- Submit your CV and brief application letter before the 30th September 2026 deadline.
Important Considerations
- The internship is fully remote.
- Only fresh graduates are eligible to apply.
- Previous experience in customer service, sales, or administration is an advantage but is not required.
- The position is based in Nigeria and offers a monthly salary of ₦100,000 – ₦150,000.
Also Apply: Social Media and Content Manager Opportunity at Avocado Virtual Solutions
Frequently Asked Questions
Is the Customer Relationship Manager Intern position remote?
Yes. The position is fully remote and is based in Nigeria.
Who is eligible to apply for the internship?
Only fresh graduates are eligible to apply for the Customer Relationship Manager Intern position.
What qualifications are required for the position?
Applicants should have an OND, NCE, HND, or B.Sc. in Business Administration, Marketing, Communications, Management, or a related field.
Is previous work experience required?
No. Previous experience in customer service, sales, or administration is an advantage but is not required.
How much does the Customer Relationship Manager Intern earn?
The position offers a salary of ₦100,000 – ₦150,000 monthly.
What documents are required to apply?
Applicants are required to submit a CV and a brief application letter.
How can I apply for the internship?
Interested and qualified candidates should send their CV and a brief application letter to vacancy@mercatech.com.ng using “Customer Relationship Manager Intern” as the email subject.
When is the application deadline?
The application deadline is 30th September 2026.
Conclusion
The Customer Relationship Manager Intern position at Mercatura Online Technology offers fresh graduates an opportunity to gain practical experience in customer support, CRM management, sales follow-ups, customer retention, and business operations. Qualified fresh graduates who are interested in developing their customer relationship and CRM skills can apply before the 30th September 2026 deadline.
