English, Hausa and Igbo Call Centre Agent Job Opportunities TRIBEST Corporate Support Ltd
Tribest Corporate Support Ltd is recruiting Call Centre Agents on behalf of a leading commercial bank in Nigeria. The available positions are for English-speaking Call Centre Agents and Hausa or Igbo-speaking Call Centre Agents in Kano State and Lagos Island.
The roles are suitable for candidates with at least a BSc with Second Class Lower or HND with Upper Credit, completed NYSC, a minimum of one year of work experience and basic computer skills.
Opportunity Snapshot
- Recruiting Firm: Tribest Corporate Support Ltd
- Client: A leading commercial bank in Nigeria
- Positions: Call Centre Agent – English Speaking; Call Centre Agent – Hausa or Igbo Speaking
- Locations: Kano State and Lagos Island
- Employment Type: Not specified
- Minimum Qualification: BSc with Second Class Lower or HND with Upper Credit
- NYSC: Completed
- Experience: Minimum of 1 year
- Maximum Age: 40 years
- Benefits: Salary, HMO and Pension
- Application Deadline: Not specified
What the call Centre Job Is About
The Call Centre Agents will provide professional customer support to bank customers. Their responsibilities include responding to banking enquiries, assisting customers with account and transaction-related issues, providing first-level support for online and mobile banking services and ensuring a professional customer experience.
Candidates can apply for the English-speaking role or the language-specific role for applicants who are fluent in Hausa or Igbo.
English-Speaking Call Centre Agent
Location
The position is available in:
- Kano State
- Lagos Island
Key Responsibilities of the English-Speaking Call Centre Agent
- Handle inbound and outbound customer calls professionally.
- Respond to customer enquiries, transaction issues and account-related requests.
- Provide first-level support for online and mobile banking services.
- Assist customers with debit and credit card enquiries and account services.
- Accurately record customer interactions, enquiries and call details in the CRM system.
- Resolve customer issues within the scope of the role or escalate complex cases appropriately.
- Maintain banking confidentiality and comply with security and quality standards.
- Provide professional and courteous customer service at all times.
Requirements for the English-Speaking Call Centre Agent Role
Applicants for the English-speaking Call Centre Agent position must:
- Be fluent in English.
- Reside in Kano State or Lagos Island and be able to work from the selected location.
- Be 40 years old or below.
- Have a minimum of BSc with Second Class Lower or HND with Upper Credit.
- Have completed NYSC.
- Have at least 1 year of work experience.
- Have basic computer skills.
- Have good active listening and problem-solving abilities.
Benefits of the English-Speaking Call Centre Agent Position
Successful candidates will be eligible for:
- Salary
- HMO
- Pension
How to Apply for the English-Speaking Call Centre Agent Vacancy
Applicants interested in the English-speaking Call Centre Agent position should complete the application form provided for the recruitment.
Apply here
Hausa or Igbo-Speaking Call Centre Agent
Location
The position is available in:
- Kano State
- Lagos Island
Key Responsibilities of the Hausa or Igbo-Speaking Call Centre Agent
- Handle inbound and outbound calls professionally.
- Respond to customer enquiries, transaction issues and account-related requests.
- Provide first-level support for online and mobile banking services.
- Assist customers with debit and credit card enquiries and account services.
- Accurately record customer interactions and call details in the CRM system.
- Resolve customer issues or escalate cases where required.
- Maintain banking confidentiality, security protocols and quality standards.
- Deliver professional and customer-focused support.
Requirements for the Hausa or Igbo-Speaking Call Centre Agent Role
Applicants for the Hausa or Igbo-speaking Call Centre Agent position must:
- Be fluent in Hausa or Igbo.
- Reside in Kano State or Lagos Island and be able to work from the selected location.
- Be 40 years old or below.
- Have a minimum of BSc with Second Class Lower or HND with Upper Credit.
- Have completed NYSC.
- Have at least 1 year of work experience.
- Have basic computer skills.
- Have strong active listening and problem-solving abilities.
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Benefits of the Hausa or Igbo-Speaking Call Centre Agent Position
Successful candidates will be eligible for:
- Salary
- HMO
- Pension
How to Apply for the Hausa or Igbo-Speaking Call Centre Agent Vacancy
Applicants interested in the Hausa or Igbo-speaking Call Centre Agent position should complete the application form provided for the recruitment.
Apply here
Application Requirements for the Call Centre Agent Opportunities at TRIBEST Corporate Support Ltd
Before applying, candidates should ensure that they meet the requirements for their preferred position, including:
- The required educational qualification.
- Completed NYSC.
- Minimum of 1 year of work experience.
- Maximum age of 40 years.
- Basic computer skills.
- The required language proficiency.
- Ability to work from Kano State or Lagos Island.
Candidates applying for the English-speaking role must be fluent in English.
Candidates applying for the language-specific role must be fluent in either Hausa or Igbo.
Application Deadline
The application deadline was not specified in the information provided.
Applicants should review the application information and submit their applications through the provided application form.
Important Things to Know Before Applying
- The recruitment is being handled by Tribest Corporate Support Ltd on behalf of a leading commercial bank in Nigeria.
- There are two available Call Centre Agent roles.
- The English-speaking role requires fluency in English.
- The language-specific role requires fluency in Hausa or Igbo.
- Both roles are available in Kano State or Lagos Island.
- Applicants must have completed NYSC.
- Applicants must have at least 1 year of work experience.
- The maximum age is 40 years.
- The minimum educational qualification is BSc with Second Class Lower or HND with Upper Credit.
- The application deadline was not specified.
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Frequently Asked Questions
Who is recruiting the Call Centre Agents?
Tribest Corporate Support Ltd is recruiting the Call Centre Agents on behalf of a leading commercial bank in Nigeria.
Where are the Call Centre Agent jobs located?
The positions are available in Kano State and Lagos Island.
What qualifications are required?
Applicants must have a minimum of BSc with Second Class Lower or HND with Upper Credit.
Is NYSC completion required?
Yes. Applicants must have completed NYSC.
How much work experience is required?
Applicants must have a minimum of 1 year of work experience.
What is the maximum age for applicants?
The maximum age is 40 years.
Is English fluency required?
Yes. Candidates applying for the English-speaking Call Centre Agent position must be fluent in English.
Who can apply for the Hausa or Igbo-speaking role?
Candidates who are fluent in either Hausa or Igbo can apply for the language-specific Call Centre Agent position, provided they also meet the other requirements.
What benefits are provided?
The listed benefits are salary, HMO and pension.
What is the application deadline?
The application deadline was not specified in the information provided.
Who Should Apply?
The opportunity is suitable for candidates who meet the educational, NYSC, age, experience and location requirements.
Candidates interested in the English-speaking position should have strong English communication skills and the ability to provide professional customer support.
Candidates interested in the language-specific position should be fluent in Hausa or Igbo and meet the other stated requirements.
Conclusion
Tribest Corporate Support Ltd is recruiting Call Centre Agents for a leading commercial bank in Nigeria, with positions available for English-speaking candidates and Hausa or Igbo-speaking candidates in Kano State and Lagos Island.
Qualified candidates who meet the stated education, NYSC, experience, age, language and location requirements can apply through the relevant application form.
Idris Abdulazeez is a chief editor at Edulify, where he writes about scholarships, jobs, internships, and Nigerian education news. He is passionate about helping students and graduates discover valuable opportunities and useful information. Idris also engages with readers through comments and is available to connect via direct message.