Hybrid Customer Care Officer at Detopsy Engineering Limited

Hybrid Customer Care Officer at Detopsy Engineering Limited

Detopsy Engineering Limited is an indigenous Nigerian engineering firm established by industry professionals to promote engineering practice and infrastructure development.

The company provides engineering design, inspection, procurement and construction services. Its areas of specialisation include renewable energy, electrical systems, instrumentation, valves, tanks, metering and automation systems for the oil and gas and marine sectors.

Detopsy Engineering Limited is recruiting a Customer Care/Sales Representative Officer for its Abuja branch. The successful candidate will be responsible for managing customer relationships, responding to inquiries, identifying sales opportunities and promoting the company’s engineering services and technical products.

The position is full-time and operates under a hybrid work arrangement, with on-site work in Abuja, Federal Capital Territory (FCT). Applicants should have a minimum of a BSc or HND in a relevant field and 2–3 years of experience in customer service and sales or telemarketing.

Opportunity Snapshot

• Job Title: Customer Care/Sales Representative Officer
• Company: Detopsy Engineering Limited
• Location: Abuja, Federal Capital Territory (FCT), Nigeria
• Employment Type: Full-time
• Work Arrangement: Hybrid (on-site)
• Salary: Not specified
• Minimum Qualification: BSc or HND
• Required Experience: 2–3 years
• Application Deadline: November 3, 2026
• Application Method: Email application

What the Customer Care Officer Job Is About

The Customer Care/Sales Representative Officer will serve as a primary point of contact for customers while supporting sales and revenue growth at Detopsy Engineering Limited’s Abuja branch.

The role combines customer relationship management with sales outreach. The successful candidate will respond to customer inquiries, present the company’s engineering products and services to prospective clients, follow up on sales opportunities and maintain relationships with existing customers.

The candidate will also help customers select appropriate engineering products and solutions while monitoring local market trends to identify potential business opportunities.

Key Responsibilities of the Customer Care Officer at Detopsy Engineering

Customer Relations

• Manage incoming and outgoing customer inquiries through phone calls, email and WhatsApp.
• Provide prompt, professional and accurate responses to customers.
• Maintain effective communication with existing and prospective clients.

Sales and Lead Conversion

• Present the company’s products and engineering solutions to prospective customers.
• Convert technical inquiries and sales leads into successful sales.
• Support revenue growth by identifying and pursuing business opportunities.

Client Retention and Account Management

• Follow up on customer requests and inquiries.
• Manage corporate accounts and maintain client relationships.
• Keep daily records of customer interactions.

Technical Product Guidance

• Guide technical and non-technical customers through product selection.
• Help customers identify suitable engineering infrastructure products and solutions.

Market Research and Business Development

• Monitor market trends in Abuja.
• Identify potential growth opportunities and new projects.
• Observe competitive activities and identify relevant sales opportunities.

Eligibility: Who Can Apply for the Customer Care Officer Job at Detopsy Engineering?

Applicants should meet the following requirements:

• Hold a minimum of a BSc or HND in Business Administration, Marketing, Engineering or a related field.
• Have 2–3 years of proven experience in customer service combined with sales or telemarketing.
• Preferably have experience in the engineering, construction or oil and gas services industries.
• Possess strong verbal and written communication skills.
• Demonstrate the ability to meet sales targets and manage customer relationships.
• Have strong familiarity with Abuja’s corporate and industrial business environment, which is highly desirable.

Also Apply: Remote Junior JavaScript Developer Job Opportunity at Ardent Universe

Qualifications and Skills for the Customer Care Officer Role at Detopsy Engineering

Educational Qualification

A minimum of a BSc or HND in Business Administration, Marketing, Engineering or a related field is required.

Relevant Work Experience

Candidates should have 2–3 years of experience in a combined customer service and sales or telemarketing role. Experience in engineering, construction or oil and gas services is preferred.

Communication and Sales Skills

Applicants should demonstrate articulate, persuasive and professional verbal and written communication skills, as well as the ability to meet sales targets and manage client relationships effectively.

Technical Skills

Candidates should be highly proficient in Microsoft Office Suite, customer relationship management (CRM) tools and business productivity software.

Knowledge of Abuja’s Business Environment

Strong familiarity with Abuja’s corporate and industrial business landscape is highly desirable.

Application Requirements for the Customer Care Officer Role at Detopsy Engineering

Interested applicants should prepare an updated CV and ensure that their application is relevant to the position.

The email subject must be:

Customer Care / Sales Representative Officer – Abuja

Also Apply: ECOWAS Multiple Job Recruitment in Abuja 2026

How to Apply for the Hybrid Customer Care Officer Vacancy at Detopsy Engineering

Interested and qualified candidates should send their updated CV to the company’s recruitment email address.

Email: careers@detopsyengineering.com

Email Subject: Customer Care / Sales Representative Officer – Abuja

Applicants should use the specified subject line when submitting their applications.

Application Deadline

The application deadline for the Customer Care/Sales Representative Officer position at Detopsy Engineering Limited is November 3, 2026.

Interested candidates should submit their applications before the closing date.

Application Tips

Update Your CV

Ensure your CV clearly presents your educational qualifications, relevant work experience and skills in customer service and sales.

Highlight Relevant Experience

Emphasise your experience in customer relationship management, sales, telemarketing, lead conversion and account management.

Demonstrate Your Sales Achievements

Where applicable, include evidence of your ability to meet sales targets, convert leads and maintain client relationships.

Showcase Your Technical Skills

Highlight your proficiency in Microsoft Office Suite, CRM tools and business productivity software.

Use the Correct Email Subject

Use Customer Care / Sales Representative Officer – Abuja as the email subject to follow the employer’s application instructions.

Important Things to Know Before Applying

• The position is full-time and hybrid, with on-site work in Abuja.
• Applicants must have a minimum of a BSc or HND in a relevant field.
• The required experience is 2–3 years in customer service and sales or telemarketing.
• Experience in engineering, construction or oil and gas services is preferred.
• Familiarity with Abuja’s corporate and industrial business environment is highly desirable.
• The salary and additional benefits are not specified in the job announcement.
• Applications should be sent to careers@detopsyengineering.com with the specified email subject.
• The application deadline is November 3, 2026.

Also Apply: Remote Social Media Intern Job Opportunity at 10Alytics

Frequently Asked Questions

What is the position advertised by Detopsy Engineering Limited?

The company is recruiting a Customer Care/Sales Representative Officer.

Where is the job located?

The position is based in Abuja, Federal Capital Territory (FCT), Nigeria.

Is the Customer Care/Sales Representative Officer job remote?

No. The job is advertised as hybrid, with on-site work in Abuja.

What qualifications are required?

Applicants must have a minimum of a BSc or HND in Business Administration, Marketing, Engineering or a related field.

How many years of experience are required?

Candidates should have 2–3 years of experience in a combined customer service and sales or telemarketing role.

Is experience in the engineering industry required?

Experience in engineering, construction or oil and gas services is preferred, but the announcement does not make it an absolute requirement.

What is the salary for the position?

The salary is not specified in the job announcement.

How do I apply for the job?

Send your updated CV to careers@detopsyengineering.com using Customer Care / Sales Representative Officer – Abuja as the email subject.

What is the application deadline?

The application deadline is November 3, 2026.

Who Should Apply?

This opportunity is suitable for candidates with a relevant BSc or HND, 2–3 years of customer service and sales or telemarketing experience, strong communication skills and the ability to manage client relationships while pursuing sales targets.

Candidates with experience in engineering, construction or oil and gas services, proficiency in CRM tools and familiarity with Abuja’s corporate and industrial business environment may be particularly well suited to the role.

Conclusion

Detopsy Engineering Limited is offering a full-time hybrid opportunity for a Customer Care/Sales Representative Officer at its Abuja branch. The successful candidate will manage customer inquiries, maintain client relationships, promote engineering products and services, convert sales leads and identify business opportunities.

Qualified candidates should submit their updated CV to careers@detopsyengineering.com using Customer Care / Sales Representative Officer – Abuja as the email subject before the November 3, 2026 deadline.