Commercial Relationship Management Officer Job Opportunities Across Nigeria at Wema Bank Plc

Commercial Relationship Management Officer Job Opportunities Across Nigeria at Wema Bank Plc

Wema Bank Plc, widely recognised as one of Nigeria’s longest-surviving indigenous banks, provides banking and financial advisory services to individuals and businesses across the country.

The bank is inviting applications for the position of Commercial Relationship Management Officer (CRMO) across multiple locations in Nigeria. Successful candidates will be responsible for developing customer relationships, acquiring new customers, driving sales, managing commercial accounts, assessing lending risks and supporting the growth of the bank’s business.

The recruitment covers eight locations, including Lagos Island, Lagos Mainland, Kano, Abuja, South South, Mid West, South East and South West Nigeria.

Opportunity Snapshot

• Organisation: Wema Bank Plc
• Job Title: Commercial Relationship Management Officer (CRMO)
• Job Locations: Lagos Island, Lagos Mainland, Kano, Abuja, South South, Mid West, South East and South West Nigeria
• Job Type: Not Specified
• Work Arrangement: Not Specified
• Salary: Not Specified
• Qualifications: Minimum of a first degree in any discipline
• Experience: 3–8 years of relevant experience
• Professional Certification: CIBN
• Required Background: Sales and marketing
• Application Deadline: 31 December 2026
• Application Method: Online application through the relevant vacancy link

What the Commercial Relationship Management Officer Job Is About

The Commercial Relationship Management Officer is part of Wema Bank’s sales team and is responsible for building and maintaining relationships with existing customers while attracting new commercial and retail customers.

The role involves identifying sales opportunities, promoting banking products and services, opening customer accounts, growing deposits and lending portfolios, and supporting branch commercial sales targets.

The successful candidates will also assess lending risks, review financial statements, maintain customer service standards, ensure compliance with Know Your Customer (KYC) requirements and work with other branch teams to improve business performance.

Available Job Locations

Wema Bank is recruiting Commercial Relationship Management Officers for the following locations:

1. Lagos Island, Lagos

Candidates interested in the Commercial Relationship Management Officer position in Lagos Island should apply through the location-specific application link provided below.

2. Lagos Mainland, Lagos

The bank is also accepting applications for the Commercial Relationship Management Officer position in Lagos Mainland.

3. Kano — Northwest and Northeast

Candidates interested in the position covering Northwest and Northeast operations in Kano can apply through the relevant vacancy link.

4. Abuja

Applications are open for the Commercial Relationship Management Officer position in Abuja.

5. South South Nigeria

Candidates interested in the position covering the South South region can apply through the designated application link.

6. Mid West Nigeria

Wema Bank is accepting applications for the Commercial Relationship Management Officer position in the Mid West region.

7. South East Nigeria

Candidates interested in the position in the South East region can apply through the relevant vacancy link.

8. South West Nigeria

Applications are also invited for the Commercial Relationship Management Officer position in the South West region.

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Key Responsibilities of the Commercial Relationship Management Officer Role at Wema Bank Plc

Sales Management

• Execute branch commercial sales strategies based on local market conditions to achieve sales targets.
• Maintain knowledge of the bank’s products and services and identify cross-selling opportunities.
• Drive customer acquisition and grow commercial banking business through the opening of different types of accounts.
• Maintain existing commercial customer relationships and acquire new accounts.
• Provide feedback to the sales and product management teams on market conditions and opportunities for product development or improvement.
• Deliver sales presentations to prospective customers.
• Promote the bank’s products and services to customers.
• Convert service recovery opportunities into business opportunities while maintaining customer loyalty.
• Visit existing and prospective customers to understand their needs and promote relevant products and services.
• Coordinate sales activities with marketing programmes.

Risk Management

• Assess lending risks in line with the bank’s risk appetite and policies.
• Follow the bank’s complaint-resolution procedures to address customer concerns and minimise potential losses.
• Comply with KYC requirements and the bank’s policies to reduce fraud risks.
• Discuss loan terms and conditions with customers.
• Conduct collateral risk analysis in accordance with the bank’s policies and procedures.
• Ensure that all documentation within the assigned portfolio is valid and complete.
• Adhere to the bank’s policies and procedures.

Financial Management

• Extract and analyse financial statements, cash flow forecasts and other financial reports.
• Assess the financial condition and risks associated with financing requests.
• Conduct prequalification assessments in line with the bank’s credit policies and relevant economic and industry trends.
• Analyse financial statements of new customers and evaluate loan documentation.
• Contribute to the growth of deposits, loans and overdrafts to improve branch profitability.

Customer Service

• Maintain the bank’s customer service standards.
• Record customer complaints, identify their root causes and address recurring issues.
• Recommend appropriate banking products and services through suitable channels to meet customer needs.
• Provide customer-focused consultations and manage service matters for customers within the assigned portfolio.
• Support customer satisfaction and loyalty through effective relationship management.

People Management

• Collaborate with colleagues to ensure effective branch support and service delivery.
• Contribute to a positive and proactive workplace culture.
• Comply with workplace safety, wellbeing and human resources policies.
• Demonstrate the bank’s values and maintain professional standards.
• Demonstrate leadership skills and work effectively with colleagues.

Who Can Apply for the Roles?

Wema Bank has specified the following educational, professional and experience requirements for the Commercial Relationship Management Officer position.

Educational Requirements

Applicants must possess a minimum of a first degree in any discipline.

Additional qualifications will be an advantage.

Work Experience

Applicants must have 3–8 years of relevant experience.

Experience in sales and marketing is required.

Professional Certification

Applicants are expected to have the Chartered Institute of Bankers of Nigeria (CIBN) professional certification, as stated in the vacancy requirements.

Required Skills and Competencies

Candidates should demonstrate the following:

• Strong interpersonal skills.
• Good communication skills.
• Excellent customer service skills.
• Digital proficiency.
• Strategic thinking.
• Ability to analyse information and solve problems quickly.
• Ability to build and maintain customer relationships.
• Ability to work effectively with others.
• Leadership skills.
• Sales and marketing capabilities.

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Application Requirements for the Commercial Relationship Management Officer Roles at Wema Bank Plc

Before applying, candidates should ensure that they meet the stated requirements:

• Possess a minimum of a first degree in any discipline.
• Have 3–8 years of relevant work experience.
• Have a background in sales and marketing.
• Meet the stated CIBN professional certification requirement.
• Demonstrate strong communication and interpersonal skills.
• Be digitally proficient.
• Have the ability to analyse information, solve problems and build customer relationships.
• Be capable of working effectively with colleagues and demonstrating leadership.

How to Apply for the Wema Bank Roles

Interested and qualified candidates should apply online using the appropriate application link for their preferred location.

Select the relevant vacancy below to proceed with your application.

1. Commercial Relationship Management Officer — Lagos Island

Apply here

2. Commercial Relationship Management Officer — Lagos Mainland

Apply here

3. Commercial Relationship Management Officer — Kano

Apply here

4. Commercial Relationship Management Officer — Abuja

Apply here

5. Commercial Relationship Management Officer — South South

Apply here

6. Commercial Relationship Management Officer — Mid West

Apply here

7. Commercial Relationship Management Officer — South East

Apply here

8. Commercial Relationship Management Officer — South West

Apply here

Application Deadline

The stated application closing date for the Commercial Relationship Management Officer vacancies is 31 December 2026.

Applicants should submit their applications before the deadline.

Application Tips

Review the Job Requirements

Confirm that your qualifications, relevant work experience and professional certification meet the requirements stated in the vacancy.

Highlight Sales and Marketing Experience

Emphasise your experience in customer acquisition, relationship management, account opening, sales growth and the promotion of financial products.

Demonstrate Financial and Risk Assessment Skills

Highlight relevant experience in analysing financial statements, reviewing loan documentation, assessing lending risks and maintaining compliance.

Showcase Customer Service Skills

Provide examples of how you have managed customer relationships, resolved complaints and maintained customer satisfaction.

Use Accurate Information

Ensure that all information submitted in your application is accurate and consistent with your qualifications and professional experience.

Important Things to Know Before Applying

• The position is available across eight listed locations in Nigeria.
• Applicants must possess at least a first degree in any discipline.
• The stated experience requirement is 3–8 years of relevant experience.
• Sales and marketing experience is required.
• CIBN professional certification is listed in the requirements.
• Additional qualifications are an advantage.
• The salary and additional employment benefits are not specified in the supplied information.
• The application deadline is stated as 31 December 2026.
• Applicants should use the application link corresponding to their preferred location and verify the vacancy on the official careers portal.

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Frequently Asked Questions

What is the position available at Wema Bank?

Wema Bank is recruiting Commercial Relationship Management Officers (CRMOs) across eight locations in Nigeria.

Which locations are available?

The listed locations are Lagos Island, Lagos Mainland, Kano, Abuja, South South, Mid West, South East and South West Nigeria.

What are the educational requirements?

Applicants must possess a minimum of a first degree in any discipline. Additional qualifications are an advantage.

How many years of experience are required?

The stated requirement is 3–8 years of relevant experience, with a background in sales and marketing.

Is CIBN certification required?

Yes. CIBN professional certification is listed among the requirements in the supplied vacancy information.

What is the salary for the position?

The supplied job information does not specify the salary.

What are the responsibilities of a Commercial Relationship Management Officer?

Responsibilities include customer acquisition, sales management, relationship management, financial analysis, lending risk assessment, customer service, compliance and contributing to branch profitability.

What is the application deadline?

The stated closing date is 31 December 2026.

How can I apply?

Applicants should use the relevant location-specific application link. Since the supplied information does not include direct links for the individual vacancies, confirm the openings through Wema Bank’s official website before applying.

Who Should Apply?

This opportunity is suitable for banking and financial services professionals with relevant sales and marketing experience, strong customer relationship skills and the ability to identify business opportunities.

Candidates should also have the financial analysis, risk assessment, communication and problem-solving skills required to support customer acquisition, manage commercial relationships and contribute to branch profitability.

Applicants should confirm that they meet the stated educational, experience and professional certification requirements before submitting an application.

Conclusion

Wema Bank Plc is inviting applications for Commercial Relationship Management Officer positions across Lagos Island, Lagos Mainland, Kano, Abuja, South South, Mid West, South East and South West Nigeria.

The positions require a minimum of a first degree in any discipline, 3–8 years of relevant experience, sales and marketing experience, and the stated CIBN professional certification.

Interested candidates should review the requirements, identify their preferred location and confirm the relevant vacancy through Wema Bank’s official careers portal before applying. The stated application deadline is 31 December 2026.