Remote B2C Community Manager Job Opportunity at The Tonic Technologies Limited
The Tonic Technologies Limited is recruiting for the position of B2C Community Manager to manage conversations and engagement across its online community.
The successful candidate will handle day-to-day engagement across X (Twitter), Telegram, Instagram and TikTok, identify trends and cultural moments, manage community sentiment, run community campaigns and turn feedback from users into useful insights for the company’s product, support and marketing teams.
This is a full-time, fully remote position open only to Nigerians currently living in Nigeria. Applicants must have at least three years of community management experience.
Opportunity Snapshot
- Company: The Tonic Technologies Limited
- Job Title: B2C Community Manager
- Location: Lagos, Nigeria
- Employment Type: Full-time
- Work Arrangement: Remote
- Experience: Minimum of 3 years
- Eligibility: Nigerians currently living in Nigeria
- Application Deadline: 8 October 2026
- Application Method: Online
What the B2C Community Manager Job Is About
The B2C Community Manager will be responsible for managing conversations and engagement within The Tonic Technologies Limited’s online community.
The role goes beyond publishing social media posts. The successful candidate will reply to users, react to conversations, start discussions and maintain an active community across X (Twitter), Telegram, Instagram and TikTok.
The Community Manager will also identify trends, memes and cultural moments and turn them into relevant community content.
Another part of the role involves monitoring community sentiment and directing complaints to the support team while sharing positive feedback and useful community insights with the appropriate teams.
Key Responsibilities of the B2C Community Manager at Tonic Technologies
Manage Community Engagement
- Own day-to-day replies and engagement across X (Twitter), Telegram, Instagram and TikTok.
- Keep conversations and banter active so the community remains engaged rather than simply receiving brand messages.
- Maintain active communication between the brand and its online community.
Monitor Trends and Internet Culture
- Identify trends, memes and cultural moments early.
- Turn relevant trends and cultural moments into timely community content.
- Keep up with online conversations and internet culture in Nigeria.
Monitor Community Sentiment
- Monitor how members of the community respond to the brand.
- Route complaints to the support team.
- Direct positive feedback to the appropriate teams.
- Handle tense or negative conversations calmly.
- Protect the brand’s reputation during difficult community conversations.
Run Community Campaigns and Activations
- Plan and execute community activations.
- Organise giveaways and community campaigns.
- Manage campaigns, giveaways and activations from beginning to end.
Work With Tonic FC
- Work with Tonic FC on football-related community content.
- Support football-led community activations.
Provide Community Insights
- Turn community feedback and insights into clear input for the product, support and marketing teams.
- Read community sentiment and summarise useful insights for other teams.
- Benchmark similar communities and identify ideas that The Tonic Technologies Limited can use.
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Eligibility and Who Can Apply for the B2C Community Manager Role at Tonic Technologies
Applicants must meet the following requirements:
- Must be Nigerian.
- Must currently live in Nigeria.
- Must have at least three years of community management experience.
- Must understand internet culture.
- Must be comfortable working remotely and independently.
- Must have experience managing online communities or working in social media or a similar role.
Experience in the fintech industry is an advantage.
Experience working with football fan communities and high-energy online communities where banter is common is also an advantage.
Qualifications for the B2C Community Manager Position at Tonic Technologies
A Degree or HND in Mass Communication, Marketing, English or a related field is welcome but is not compulsory.
The company places greater importance on proven community management experience than academic certificates.
Skills Required for the B2C Community Manager Role at Tonic Technologies
The successful candidate should have:
- Sharp and witty writing skills with a natural sense of humour.
- A strong understanding of how online communities behave.
- Knowledge of X (Twitter), Telegram, Instagram and TikTok.
- A strong understanding of trends, memes and Nigerian internet culture.
- Sound judgement when dealing with tense or negative comments.
- Ability to monitor community sentiment.
- Ability to summarise community insights clearly for other teams.
- Good organisational skills for managing campaigns, giveaways and activations.
- Ability to work remotely and independently.
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Application Requirements for the B2C Community Manager Role at Tonic Technologies
Applicants are required to provide:
- An up-to-date CV.
- A LinkedIn profile.
Applicants can also include links to communities or social media accounts they have managed to strengthen their applications.
How to Apply for the Remote B2C Community Manager Vacancy at Tonic Technologies
Interested and qualified candidates should apply using the link below:
Apply here
Applicants should ensure that their LinkedIn profile and updated CV are included in their application.
Where available, candidates should also provide links to communities or accounts they have managed.
Application Deadline
The application deadline for the B2C Community Manager position at The Tonic Technologies Limited is 8 October 2026.
Applicants interested in the position should submit their applications before the closing date.
Application Tips
Show Evidence of Community Management Experience
The company requires at least three years of community management experience. Applicants should clearly highlight relevant community, social media or similar roles in their CV.
Include Communities You Have Managed
If you have managed an online community or social media account, include relevant links where possible. The company specifically states that these links can strengthen an application.
Highlight Your Understanding of Internet Culture
The role requires someone who understands trends, memes and Nigerian internet culture. Relevant experience should be clearly demonstrated in the application.
Highlight Community Growth Experience
Applicants should demonstrate experience moving a community beyond simply publishing posts to creating genuine engagement and conversations.
Include Relevant Fintech Experience
Fintech industry experience is an advantage. Candidates with relevant fintech experience should make it clear in their applications.
Highlight Football Community Experience
Experience working with football fan communities is a plus because the successful candidate will work with Tonic FC on football-related community content and activations.
Important Considerations
The Position Is Fully Remote
This is a fully remote position, and candidates must be comfortable working independently.
The Opportunity Is Restricted to Nigerians in Nigeria
Applicants must be Nigerian and currently living in Nigeria.
Three Years of Experience Is Required
Applicants must have at least three years of community management experience.
Academic Qualifications Are Not Compulsory
A Degree or HND in Mass Communication, Marketing, English or a related field is welcome but not required. Proven community management experience is considered more important.
The Role Requires Active Online Engagement
The successful candidate will not only publish content. The person will be expected to reply to users, react to conversations, start discussions, follow trends and maintain active engagement across the company’s online communities.
Managing Negative Conversations Is Part of the Role
The successful candidate must be able to remain calm when conversations become tense or negative and help protect the company’s reputation.
Who Should Apply
This opportunity is suitable for experienced community managers who understand Nigerian internet culture and know how to build genuine engagement across online platforms.
It is particularly suitable for candidates who:
- Have at least three years of community management experience.
- Understand X (Twitter), Telegram, Instagram and TikTok.
- Can write witty and engaging responses.
- Understand trends, memes and online conversations in Nigeria.
- Can manage both positive and negative community interactions.
- Can turn community feedback into useful information for other teams.
- Are comfortable working remotely and independently.
- Can plan and execute community campaigns, giveaways and activations.
Candidates with fintech industry experience or experience working with football fan communities have an additional advantage.
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Frequently Asked Questions
What position is The Tonic Technologies Limited recruiting for?
The company is recruiting for a B2C Community Manager.
Is the B2C Community Manager position remote?
Yes. It is a fully remote position.
Who can apply for the B2C Community Manager job?
The position is open only to Nigerians currently living in Nigeria who meet the experience and other requirements.
How much experience is required?
Applicants must have at least three years of community management experience.
Is a university degree required?
No. A Degree or HND in Mass Communication, Marketing, English or a related field is welcome but not required. The company states that proven community experience matters more than certificates.
What social media platforms will the Community Manager handle?
The successful candidate will manage community conversations and engagement across X (Twitter), Telegram, Instagram and TikTok.
Is fintech experience compulsory?
No. Fintech industry experience is listed as an advantage rather than a compulsory requirement.
Is football community experience required?
No. Experience with football fan communities and high-energy online communities is considered a plus.
What documents are required to apply?
Applicants should provide an up-to-date CV and LinkedIn profile. Links to communities or accounts previously managed can also strengthen the application.
What is the application deadline?
The application deadline is 8 October 2026.
Conclusion
The B2C Community Manager position at The Tonic Technologies Limited is a full-time remote opportunity for Nigerians currently living in Nigeria who have at least three years of community management experience.
The successful candidate will manage conversations across X (Twitter), Telegram, Instagram and TikTok, monitor community sentiment, identify trends, run campaigns and activations, work with Tonic FC and provide community insights to the company’s product, support and marketing teams.
Interested and qualified candidates should submit their applications with an updated CV and LinkedIn profile before 8 October 2026.
Idris Abdulazeez is a chief editor at Edulify, where he writes about scholarships, jobs, internships, and Nigerian education news. He is passionate about helping students and graduates discover valuable opportunities and useful information. Idris also engages with readers through comments and is available to connect via direct message.