Remote Client Liaison Officer Job Opportunity at Nordica Fertility Centre

Remote Client Liaison Officer Job Opportunity at Nordica Fertility Centre

Nordica Fertility Centre was established by Dr. Abayomi Ajayi in association with Nordica International, Denmark, to provide advanced assisted reproductive services for the treatment of male and female infertility and related issues.

Nordica Fertility Centre is recruiting for the position of Client Liaison Officer (CLO). The position is part-time and remote, with the role requiring strong customer service, communication, and organizational skills.

Opportunity Snapshot

• Job Title: Client Liaison Officer (CLO)
• Company: Nordica Fertility Centre
• Location: Lagos
• Work Arrangement: Remote
• Employment Type: Part-time
• Salary: N230,000 gross monthly
• Gender: Female
• Application Deadline: Not Specified

What the CLO Job Is About

The Client Liaison Officer will be responsible for attending to patients and visitors, handling enquiries, managing appointments, maintaining patient records, and supporting smooth communication between patients and clinical and administrative teams.

The role requires a professional, courteous, proactive, and customer-focused individual who can work effectively in a healthcare environment.

Eligibility/Who Can Apply for the CLO Role at Nordica Fertility Centre

Applicants should have:

• A Bachelor’s Degree or HND in Social Sciences, Humanities, Business Administration, Health Sciences, Mass Communication, or a related discipline.
• A minimum of 2 years’ experience in customer service, front desk, hospitality, or healthcare.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and telephone etiquette.
• Proficiency in Microsoft Office applications.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced healthcare environment.

Gender: Female for gender balance.

Key Responsibilities of the CLO at Nordica Fertility Centre

The successful candidate will be responsible for:

• Welcoming and attending to patients and visitors professionally.
• Handling walk-in, telephone, email, and online enquiries.
• Registering patients and maintaining accurate records.
• Scheduling, confirming, and following up on appointments.
• Coordinating patient flow and supporting the discharge process.
• Liaising with clinical and administrative teams to ensure seamless patient care.
• Resolving or escalating patient concerns appropriately.
• Maintaining confidentiality and upholding excellent customer service standards.

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Salary & Benefits of the CLO Position at Nordica Fertility Centre

Salary

• N230,000 gross monthly

Benefits

The position offers:

• Competitive salary and benefits.
• Opportunity to work with Nigeria’s leading fertility centre.
• Professional development and continuous learning.
• A supportive and collaborative work environment.
• Career growth opportunities.

Work Schedule for the CLO

• Monday – Friday: 8:30 AM – 4:30 PM
• Public Holidays: 8:45 AM – 1:00 PM

Application Requirements for the CLO Position at Nordica Fertility Centre

Applicants should have:

• An updated CV.
• The required academic qualification.
• Relevant work experience in customer service, front desk, hospitality, or healthcare.

How to Apply for the Remote CLO Vacancy at Nordica Fertility Centre

Interested and qualified candidates should send their CV to the Human Resources Department via Hr@nordicalagos.org.

Use Client Liaison Officer (CLO) as the subject of the email.

Application Deadline

The application closing date was not specified.

Application Tips

• Ensure your CV clearly highlights your relevant customer service or healthcare experience.
• Highlight your communication, organizational, and interpersonal skills.
• Use Client Liaison Officer (CLO) as the email subject.
• Review your CV before sending it to ensure that your contact and professional information is accurate.

Important Considerations

• The position is part-time.
• The work arrangement is remote.
• The listed salary is N230,000 gross monthly.
• The application deadline was not specified.
• The position is listed for female candidates for gender balance.

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Frequently Asked Questions

What is the position available at Nordica Fertility Centre?

The position is Client Liaison Officer (CLO).

Where is the position located?

The position is listed in Lagos with a remote work arrangement.

What is the employment type?

The position is part-time.

How much does the Client Liaison Officer earn?

The salary is N230,000 gross monthly.

What qualification is required?

Applicants should have a Bachelor’s Degree or HND in Social Sciences, Humanities, Business Administration, Health Sciences, Mass Communication, or a related discipline.

How much work experience is required?

Applicants should have a minimum of 2 years’ experience in customer service, front desk, hospitality, or healthcare.

Is the application deadline specified?

No. The application closing date was not specified.

How can I apply?

Send your CV to Hr@nordicalagos.org using Client Liaison Officer (CLO) as the subject of the email.

Who Should Apply?

This opportunity is suitable for candidates with relevant academic qualifications and at least 2 years of experience in customer service, front desk, hospitality, or healthcare who have strong communication, interpersonal, organizational, and customer service skills.

Conclusion

Nordica Fertility Centre’s Client Liaison Officer opportunity is available to qualified candidates with relevant experience in customer service, front desk, hospitality, or healthcare. Interested candidates should submit their CV to Hr@nordicalagos.org using the required job title as the email subject.